Ysabella Manaloto

Ysabella Manaloto has a diverse range of work experience. Ysabella started their career as a Food and Beverage Manager in Training at The Sapling, where they assisted with daily operations and helped develop new menus and marketing strategies. Ysabella then moved on to Sofitel, where they trained as a Guest Relations Manager, ensuring guest satisfaction and coordinating with different departments to provide a seamless experience. Ysabella also worked as a Reservations Coordinator at Le Méridien Barcelona, where they managed room reservations and maintained prompt and professional communication with customers. At Placement International, Ysabella held the roles of a Customer Success Agent and later became a Customer Success Team Lead. Ysabella managed client portfolios, ensured high customer satisfaction, and collaborated with cross-functional teams to improve customer experience and drive product enhancements. In their most recent position at Lodgify, Ysabella worked as an Account Manager and Onboarding Specialist, tailoring the onboarding program for clients, providing ongoing support, and identifying opportunities to increase account revenue. Through their various roles, Ysabella has gained experience in customer service, relationship management, training, and strategic planning.

Ysabella Manaloto began their education in 2016 at SHATEC Institutes, where they obtained a Diploma in Hotel Management with a specialization in Hotel/Motel Administration/Management. Ysabella then continued their education at Les Roches from 2018 to 2020, where they pursued a Bachelor of Business Administration (BBA) with a focus on Business Administration and Management, General. Lastly, in 2020 to 2021, Ysabella attended the HTL International School of Hospitality, Tourism and Languages, specializing in Business Process Management.