Michael Josleyn

Michael Josleyn is a skilled Service Delivery Manager currently employed at Logicalis since January 2023, where responsibilities include collaborating with support teams and auditing Service Level Agreements (SLAs). Prior experience includes roles as Service Account Manager at both RoundTower Technologies and AHEAD from September 2020 to March 2023, focusing on customer advocacy and ensuring SLA compliance. Michael's extensive background in service delivery began at Logicalis from March 2013 to September 2020, encompassing various analytical and managerial positions. Earlier experience includes IT support roles at Axcess Financial and Atos International, with a foundation in computer science from ITT Technical Institute.