Phil Benoit

Phil Benoit has a diverse work experience spanning multiple companies and roles. Phil began their career at AIM Health Group as an Operations Support professional from October 2006 to January 2009.

In 2009, Phil joined BlackBerry as an IT Service Desk Representative, providing advanced support and assistance to representatives stationed globally. Phil also troubleshooted hardware and software issues on various devices, administered VPN remote connection accounts, and managed user accounts using Active Directory. Phil progressed to the role of IT Service Desk Support Specialist from September 2010 to February 2013, where they trained new representatives and resolved escalated issues and requests.

From 2013 to 2021, Phil worked at D2L as a Senior SaaS NOC Administrator. Phil'sresponsibilities included troubleshooting and maintaining SaaS systems, resolving incidents, and ensuring the availability and performance of systems. Phil initially started as a SaaS NOC Administrator and later advanced to the senior role.

In 2021, Phil joined Igloo Software as a Senior Cloud Administrator. Phil was responsible for managing and maintaining cloud systems, ensuring their reliability and security. Phil worked in this role until March 2023.

Currently, Phil is employed at LogiSense as a Senior Cloud Systems Administrator, starting in March 2023.

Phil Benoit's education history includes the following:

In 2009, Phil attended Durham Business and Computer College, where they obtained a degree in MCITP - Windows Server 2008.

From 2003 to 2005, Phil attended Durham College, where they earned a Diploma in Computer Programming.

In addition to their formal education, Phil also holds a certification as a Microsoft Certified Azure Administrator Associate, which they obtained in January 2022. This certification was awarded by Microsoft.