Jacob Villagomez

Jacob Villagomez is an experienced professional in the fields of information technology and customer service, currently serving as an Amnesty Robotics Associate at Amazon since July 2022. In this role, Jacob focuses on troubleshooting robotics, providing technical assistance, and ensuring safety on the robotics floor. Additionally, Jacob has held customer service positions, emphasizing empathy and problem-solving to enhance customer experiences. Currently interning at LOG(N) Pacific as a Cybersecurity Support Technician and Information Technology Support Engineer, responsibilities include monitoring users, managing Azure Virtual Machines, and providing support for various IT systems. Prior experience includes a caretaker role at Bee First Primary Home, demonstrating a strong commitment to client well-being. Jacob holds multiple degrees in Information Technology and Arts from Palo Alto College and has completed specialized courses in cybersecurity and IT.