Paul Vinandy has extensive experience in service excellence and transformation, currently serving as a Senior Manager at Lombard International Assurance since April 2014. In this role, Paul is part of a specialized team focused on process improvement and transformation initiatives. Prior positions at Lombard International Assurance include IT Business Support Manager, where Paul managed the internal Business Support team, and Supervisor and Senior Client Officer in the Partner & Client Services department. Before joining Lombard International Assurance, Paul worked as an Inter-Bank Voice Broker at HMS LUX s.a from December 1999 to March 2014, specializing in trading, derivatives, futures, and interest rate swaps within the interbank money market. Key attributes include transformation, process engineering, optimization, process improvement, and customer experience.
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