Noel B.

Noel B. has a diverse work experience spanning over 14 years. The most recent position held was as a Digital Marketing Specialist at Lovingly, where they demonstrated expertise in SEO, PPC, social media, and digital marketing. They successfully managed 700 partner accounts' SEO and 96 Google Ads PPC accounts, driving conversions and enhancing brand awareness. Additionally, they secured a partnership with Mountain TV as part of a brand-focused strategy.

Prior to this, Noel worked as a Partner Success Advisor at Lovingly, where they excelled in understanding new concepts and effectively communicating with internal teams and B2B partners. They provided guidance in Salesforce, Google Analytics, Google Ads, and other digital tools, ensuring that the SaaS POS system met the needs of B2B clients.

Noel's experience also includes working as a Product Advisor at Microsoft, troubleshooting and resolving issues related to drivers, peripherals, operating systems, and email servers. They conducted training sessions on software, hardware, and services, and provided tailored solutions to clients while keeping detailed records.

At Premium Retail Services, Noel held the position of Google Sales Manager and Chromebook Trainer, where they trained retail sales associates to increase Google's brand awareness. They built and maintained relationships with RSA's, retail management, client management, and customers, ensuring planogram compliance and a highly visible presence.

Before that, Noel worked as a Sales Consultant at AT&T, where they maintained knowledge of wireless and entertainment products, pricing, plans, promotions, and service features. They built relationships with both consumer and business clients to increase earnings.

At Minuteman Press, Noel utilized graphic design and project management skills as a Print Production Specialist. They produced high-quality content and addressed customer queries and concerns, generating repeat business through the delivery of quality products and comprehensive support.

Noel also has experience as a Front Desk Manager at Scribner's Catskill Lodge, overseeing daily operations for a three-star hotel with an attached restaurant. They conducted staff training, managed the hotel's gift shop and inventory, and hosted corporate events.

At Charter Communications, Noel served as both a Technical Support - Level 3 and a Sales Specialist. As Technical Support - Level 3, they diagnosed and resolved complex technical issues and achieved high customer satisfaction rates. As a Sales Specialist, they resolved service, sales, and billing issues and achieved consistent quarterly sales and customer satisfaction increases.

At Mosaic Sales Solutions, Noel worked as a Samsung Experience Consultant, overseeing daily operations, promoting Samsung Galaxy products, and managing merchandising for new products. They achieved sales goals and increased holiday smartphone sales.

Lastly, Noel worked at the Anti-Defamation League as an eCommerce Manager - Marketing & Publications, where they directed online catalog and project management systems, managed website maintenance and order fulfillment, and coordinated various projects in different media formats. They leveraged SEO and social media integration to increase online store traffic and updated catalog listings.

Noel B. completed their high school education at Rhinebeck Senior High School from 1999 to 2003, earning a High School Diploma with a field of study in Art/Art Studies, General. They then attended Pace University - Lubin School of Business from 2003 to 2007, although no degree was specified. During their education, Noel also obtained additional certifications to enhance their skillset. This includes certifications such as "Google Analytics for Beginners" and "Optimize your Display & Video 360 campaign" from Google Digital Academy (Skillshop) in 2022 and 2021, respectively. They also acquired certifications in Reiki Level One and Two Attunement in the Usui System of Natural Healing from Minka Brooklyn in 2021. Other certifications include "Google My Business" in 2020, "Teaching English as a Second Language (TESL)" from Oxford Seminars Certification in 2014, "Advanced Google Analytics" in 2022, "Google Ads Search Certification" in 2023, and "Google Analytics Individual Qualification" in 2022.