Raquel Duerto

Raquel Duerto has a wealth of work experience in various roles. From 2017 to present, they have worked as VP Client, Head of Customer Success, and Key Account Manager at Loyal Guru. From 2014 to 2017, they worked at Westwing Home & Living Spain as Sales Manager, BI & Buying Analyst, Product Manager, and Product Manager Junior. As VP Client at Loyal Guru, they were responsible for creating a client-centric culture and establishing goals for client growth and retention. As Head of Customer Success, they were responsible for making sure clients achieved desired outcomes and recurring revenue. As Sales Manager at Westwing Home & Living Spain, they were responsible for maximizing results and assuring the objectives of the company. As BI & Buying Analyst, they were responsible for performing specific analysis and proposing new solutions for the improvement of the business. As Product Manager, they were responsible for guiding a team in specifying market requirements and analyzing the viability of current and future products. As Product Manager Junior, they were responsible for developing and implementing a company-wide go-to-market plan.

Raquel Duerto has a diverse educational background. Raquel completed their Major Degree in International Business Economics from Universitat Pompeu Fabra in 2014. In the same year, they also attended the Summer School on Consumer Behavior and Fundamentals of Marketing Management at The London School of Economics and Political Science (LSE). In 2015-2016, they pursued their MSc in Business Management and Strategic Planning from ESERP Business & Law School. Raquel then completed their Máster en Inteligencia de Negocios y Big Data from Universitat Oberta de Catalunya in 2018. Currently, they are pursuing The Power MBA from ThePower Business School which is expected to be completed in 2021. Raquel has also enrolled for Negotiation Mastery from Harvard Business School Online which is expected to be completed in 2022.