John Zorich is a seasoned professional with extensive experience in quality assurance and risk management across various sectors, primarily in government and healthcare. Currently serving as the Quality Control and Risk Manager at Loyal Source Government Services since March 2020 and as a Quality Assurance Consultant since June 2019, John has demonstrated leadership in quality management systems, achieving ISO certifications for multiple organizations. Notable past roles include Director of Quality Assurance at Business Information Technology Solutions, where ISO 9001:2008 certification was secured, and Director of Quality Management Systems at Cognosante, overseeing quality performance at contact centers supporting CMS. As a Board Member and former Treasurer of Final Salute Inc., John contributes to the organization's strategic direction on a volunteer basis. Educational credentials include a Master's degree in National Resource Strategy from the National Defense University and a Bachelor's degree in Management from Malone University.
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