Ben Francis

Ben Francis has a diverse work experience spanning various roles and companies. Ben began their career in 2007 as an Airport Security Officer at BAA while attending university. In 2009, they joined the England & Wales Cricket Board (ECB), where they held several positions, including Young Officials Development Officer, Projects Officer, Projects Manager and Financial Controller, and Customer Marketing Manager. Ben was responsible for various marketing initiatives and membership services within the organization. In 2019, Ben joined LTA as a Digital Manager (Interim) and later transitioned to the role of Customer Engagement Manager. Currently, they hold the position of Head of Customer Engagement, leading a team responsible for developing direct marketing campaigns and building relationships with key stakeholders.

Ben Francis completed their education with a BSc in Sports Development Management from the University of Portsmouth, attending from 2007 to 2009. Ben later obtained a Professional Diploma in Digital Marketing from CIM | The Chartered Institute of Marketing, studying from 2015 to 2017. Additionally, Ben received certifications for Fan/Community Engagement Award from the Sports Industry Group, BT Sports Industry Award in 2019, and a Diploma in Professional Marketing from CIM | The Chartered Institute of Marketing in 2017. There is no information available about their education at Trailhead by Salesforce.