Patsy L.

Patsy L. has extensive experience in both the insurance and coffee industries, currently serving in claims at LUBA Workers' Comp/FHM Insurance since May 2022. As the owner of Kwen (Gesha) Coffee Roasters and El Burro Coffee Estate, both based in Florida and specializing in premium coffee products, Patsy L. combines entrepreneurial expertise with a commitment to quality sourcing and environmental sustainability. Previous positions include Claims Manager and Supervisor at Michigan Commercial Insurance Mutual, where management of medical and lost time claims was crucial, and Team Manager at Next Level Administrators, LLC, overseeing compliance and multi-jurisdictional claims. Additionally, Patsy L. has held roles in risk management and claims monitoring at ValleyCrest and CVS Pharmacy, contributing significantly to safety and compliance. Patsy L. holds a BA in Marketing from the University of Central Florida.