Mary Kuch

Mary Kuch is a seasoned professional in customer success and account management, currently serving as a Senior Strategic Customer Success Manager at Lucid Software since January 2023. Previously, Mary held positions at Zapproved as Strategic Account Director and Director of Customer Success and Renewals, where a focus was placed on growth opportunities and team leadership. At Jama Software, Mary achieved outstanding retention rates as Director of Account Management and Renewal Operations and enhanced customer engagement as an Account Director. Experience also includes roles at Webtrends and Digimarc Corporation, with a strong emphasis on client relationship management and strategic business development. Mary began a career at IKON Office Solutions, managing high-profile accounts and revenue streams. Educational qualifications include a Bachelor of Arts in Management and Organizational Leadership from George Fox University.