Jennifer B.

Jennifer B. is an experienced professional with a diverse background in product research, customer service, event management, and logistics. Currently serving as a Product Researcher at Luckia since May 2022, Jennifer focuses on defining research questions and conducting benchmarks and investigations. Previous roles include Traffic Controller and Customer Care Specialist at Lola Market, where responsibilities ranged from managing live operations to customer service via multiple channels. Jennifer also has event management experience at Asociación Cultural Bariobé and has held customer service roles at El Corte Inglés. Jennifer's educational qualifications include a UX/UI Designer degree from Upgrade Hub and multiple leadership and negotiation training from KDL FORMACIÓN, along with advanced studies in Anthropology and Psychology from Universidad Complutense de Madrid.