Josh Pritchard

Josh Pritchard is an accomplished IT professional currently serving as the IT Support Manager at Lulus.com, where management of the IT Service Desk for multiple locations is a key responsibility. Prior to this role, Josh held various positions including Information Technology Team Lead and Windows System Administrator at Ingredion Incorporated, where significant contributions were made to a large-scale Windows 10 upgrade project. Additionally, professional experience includes providing business technology consulting at Red Falcon Technologies, functional technical analysis at Xerox HR Solutions LLC, and business analysis at Celgene, focusing on web defect testing and regulatory submissions. Early career roles involved systems analysis at Microsoft and technical support leadership at FASTSIGNS, where customer service excellence was emphasized. Josh has pursued continuous education, obtaining certifications in Project Management (PMP), CompTIA Security+, and currently studying ITIL4 Foundation.