Louise Bayne

Louise Bayne is an experienced service design consultant, user researcher, and design thinking facilitator, currently serving as a Luma Instructor at LUMA Institute since March 2022, where the focus is on enhancing creativity and collaboration through training programs. Louise has a strong background in service design, having worked with organizations such as IAG, Tower Insurance, and QBE Insurance in various leadership roles. With extensive experience in delivering human-centered design projects, Louise has collaborated with clients across New Zealand and Australia. Educational qualifications include a Bachelor's Degree in 3D Design from Unitec and continuing education courses at the University of Oxford in Social Anthropology and Philosophy.