Brian Avila

Brian Avila is an experienced professional in the telecommunications industry, currently serving as Digital Community Lead and Lead Analyst at Lumen Technologies since April 2021. Previously, Brian held various roles at CenturyLink (formerly Qwest) from January 2009 to April 2021, including Senior Analyst, Regulatory Analyst, and Social Media Specialist, where responsibilities ranged from analyzing customer experiences to managing formal complaints and engaging with customers via social media. Brian's career began in 2003 with Qwest Communications, where roles included Social Media Specialist and Sales & Service Representative. Brian's educational background includes studies at Boise State University and graduation from Nampa Senior High School.