Jonathan Conaway

Jonathan Conaway is a skilled IT professional with extensive experience in cloud engineering and support roles. Currently employed at Lumen21, Inc. since May 2016, Jonathan provides Tier II support for corporate IT and managed service clients, specifically focusing on Microsoft desktop and server environments, as well as overseeing SCCM 2016 setup and live support for patching. Jonathan's previous experience at Republic Services involved serving as a Field IT Engineer and Sr. Application Specialist, where responsibilities included tiered support for corporate and branch offices, hardware deployment automation, and phone service support for a large user base. Earlier in Jonathan's career, as a Network Administrator at The Habitat Company, responsibilities included managing an Exchange mail server. Jonathan holds a degree in IT Technical Management with a focus on Networking from DeVry University.