Darryl Byram

Darryl Byram has a diverse work experience spanning multiple roles and companies. Darryl started their most recent position as a UX Researcher at Lumin Digital in 2022. Prior to that, they worked at Avadel Agency as an Account Strategist from March 2021 to June 2021. In this role, they helped small and medium-sized businesses enhance their communication strategies and increase sales meetings. Darryl refined processes, created templates, and developed targeting and messaging strategies.

Before joining Avadel Agency, Darryl worked at Navy Federal Credit Union for a significant period of time. From April 2015 to 2020, they served as a Member Research Strategist, managing competitive intelligence resources. Darryl gathered external data and delivered recommendations to integrate findings into various projects across the organization. Darryl also played a critical role in driving the engagement and value of secondary research and data.

Prior to their role as a Member Research Strategist, Darryl worked as a Business Systems Analyst from July 2012 to April 2015. In this position, they served as a liaison between the IT department and the business units. Darryl supported end-users of the enterprise data warehouse and created technical documents and support guides.

Darryl's earliest work experience was at Navy Federal Credit Union, where they started as a Registered Member Service Representative in September 2009 and worked until July 2012. In this role, they provided customer service, counseled members, and improved organizational processes. Darryl also served as a branch assistant treasurer, responsible for evaluating high-risk transactions.

Overall, Darryl Byram has a strong background in research, strategy, customer service, and process improvement, with experience in various industries such as digital technology, marketing, and finance.

Darryl Byram pursued their education in a sequential order. Darryl obtained their Bachelor of Arts (B.A.) degree in Finance between the years 2006 and 2009. The institution where they completed their undergraduate studies is unknown. Later, Darryl attended George Mason University from 2015 to 2019, where they earned their Master of Arts (M.A.) degree in Cultural Anthropology. Additionally, in May 2017, Darryl acquired a certification in Principles of Market Research from the University of Georgia's Master of Marketing Research Program.