Adam McBride has over 20 years of experience in the IT industry. From 2001 to 2017, they worked at Shortcuts Software, where they held various roles such as Enterprise Account Manager and Technical Support Specialist, Regional Manager, Professional Services Principle Consultant, Helpdesk Manager & Professional Services Consultant, and Helpdesk Manager. In 2017, they worked as an Account Manager at Autotask Corporation and as a Technical Support Manager at 5nine, Inc., where they were responsible for the Global Support team and hiring and training new staff members. From 2017 to 2019, they worked as Self-Employeed (Special Projects), providing vital knowledge and advice to the salon & spa industry. Currently, they are the Technical Operations Manager and Head of Client Success at Lunio, where their goal is to ensure clients & partners are aware of Click & Ad fraud and to implement the platform to prevent it going forward.
Adam McBride's education history includes attending St Monica's RC High School from 1996 to 2001, JHP Training College from 2001 to 2002, and Trafford College from 2003 to 2005, where they earned a City of Guilds in Computer and Information Sciences and Support Services. Adam also holds a number of certifications, including IT Technician from Kanduit in 2017, Executive Certificate in Channel Management from CompTIA in 2015, PRINCE2 Project Management from The Prince2 Academy in 2015, Inbound Sales Certification from HubSpot in 2019, Google Ads - Display Certification from Google in 2019, Becoming a Web Developer: Full Stack vs Front End from Lynda.com in 2016, Social Media Marketing with Facebook and Twitter from Lynda.com in 2016, and ITIL® Foundation Certificate in IT Service Management.
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