Karla Mateo Cuevas

Karla M. has extensive experience in executive assistance and operations management, currently serving as an Executive Assistant at Luxury Promise since February 2019, where Karla provides pivotal support to the CEO and Finance Director while being the primary contact for systems and reporting across departments. Prior to this role, Karla worked as a self-employed Freelance VA, managing a small team for website development projects and executing SEO tasks. Karla's career includes significant tenure at Concentrix and Convergys, where Karla held various operational leadership positions, overseeing large teams and focusing on metrics such as customer satisfaction and employee performance. Karla holds an Associate of Arts degree from the University of the Philippines and a Bachelor of Business Administration from San Sebastian College - Recoletos de Manila.