Jonathan Pollock

Jonathan Pollock is an experienced professional with a diverse background in customer service and business support. Currently serving as Collections Team Lead and Customer Account Manager at Lynas Foodservice since May 2022, Jonathan has developed leadership skills while managing client accounts. Previous roles at the National Trust included Business Support Coordinator and Visitor Experience Ranger & Bookings Assistant, where Jonathan enhanced visitor engagement and operational support. Jonathan's career also includes positions at JLT Employee Benefits as Customer Support Manager and Pension Administrator, and at Language Line Services UK, contributing significantly to sales and client relations. Early experience at Bupa as a Health Care Services Advisor solidified Jonathan's foundation in customer service. Jonathan holds a BSc in Electronic Imaging & Media Communication from the University of Bradford, completed in 2005.