Daniela Gonzalez Ortega

Daniela Gonzalez Ortega is an experienced professional in customer service and analysis, currently serving as a Customer Service Specialist at Lyndex-Nikken since March 2023. Previously, Daniela worked at DHS International from November 2022 to March 2023 in a customer service role. Daniela's tenure at MetLife México from May 2018 to September 2022 as an Analista involved performing repetitive tasks with a focus on maintaining concentration and proactively identifying potential issues to enhance efficiency and customer satisfaction. Additionally, Daniela was a Corporative Analyst at Santander from October 2017 to May 2018, where responsibilities included case analysis, database management, transaction processing for credit card disputes, and addressing commercial correspondence.