Kerstin Cornelius

Kerstin Cornelius is a seasoned professional in customer success and account management, currently serving as a Senior Channel Partner Success Manager at Lytx, Inc. since September 2020. In this role, Kerstin manages insurance partner accounts, provides system and product support, conducts training and demos, and handles client escalations and KPI metrics reporting. Prior to Lytx, at Spireon, Kerstin was an Enterprise Customer Success Manager where responsibilities included onboarding customers, enhancing client retention through training on software platforms, and collaborating with account executives to support pilot sales. Earlier experience includes serving as an Account Manager at Innovative Insurance Solutions, leading Individual and Medicare departments, and facilitating the enrollment of clients in Medicare plans. Kerstin's career began in client services at Boomer Benefits.