Johanna Tauber

Johanna Tauber is an accomplished marketing and customer experience professional with over 15 years of extensive experience in various industries. Currently serving as a Senior Marketing Manager CRM and Senior Customer Experience Manager at M-net Telekommunikations GmbH since August 2020, Johanna specializes in customer experience management, project management, customer journey mapping, and stakeholder management. Prior experience includes serving as Senior Director at Vocatus AG, where the focus was on market research and consulting based on Behavioral Economics, and as a Research Consultant at GfK, with an emphasis on qualitative and quantitative research in the banking, insurance, and healthcare sectors. Academic credentials include a Magister in Volkswirtschaft from WU Vienna University of Economics and Business, an Erasmus degree in Business Economics from Aston Business School, and certification as a CX Professional from The CX Academy.