Jermaine K.

Jermaine K. is a skilled technical support professional with experience in various roles, including Technical Support Specialist and Help Desk Technician at M-Theory Group since February 2023, and multiple positions at Ultimate Medical Academy from May 2016 to August 2023, such as Service Desk Analyst and Deskside Support Engineer. Jermaine's expertise includes troubleshooting hardware and software issues, as well as installing and maintaining computer hardware and peripherals. Jermaine holds a Bachelor's degree with a concentration in Information Studies: Information Architecture from the University of South Florida (2015-2018) and an Associate of Arts degree in Management Information Systems from Hillsborough Community College (2012-2014).