Elijah Hooper

Elijah Hooper is a skilled HMC Engineer at Macquarie Telecom Group since July 2022, contributing to a high-performing 24/7 operations center that supports various cloud environments. Responsibilities include incident response, proactive monitoring, and collaboration with cross-functional teams to resolve high-severity tickets. Prior experience includes a role as a Junior Technical Support Consultant at Lanter Technologies, where responsibilities encompassed hardware and software deployment, user onboarding, and IT support. Elijah's background includes positions in customer service and hospitality, along with degrees in Bachelor of Information Technology and a Graduate Certificate in Applied Data Science from Charles Sturt University.