Marika Fiorini

Chief Customer Officer at Macquarie Telecom Group

Marika Fiorini is an accomplished telecommunications professional with extensive experience in sales and customer management across various organizations. Currently serving as Chief Customer Officer and State Manager for Victoria, Tasmania, and South Australia at Macquarie Technology Group since January 2016, Marika leads a dedicated team focused on customer engagement at Australia’s only multi-carrier solution provider for business. Prior experience includes pivotal roles at Amcom, where Marika was Group Executive for Carriers and Wholesale Sales, overseeing budgets and team management, and at Uecomm as Sales Manager for Victoria, responsible for corporate and enterprise client development. Earlier positions include key management roles at Powertel Ltd, where Marika established and managed wholesale divisions, and WorldxChange Communications, serving as Acting Victorian State Manager. Marika Fiorini's career reflects a strong leadership presence with a focus on strategic growth and customer satisfaction in the telecommunications sector.

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