Samantha Smith

Samantha Smith is an experienced professional with a diverse background in support and implementation roles within the healthcare and customer service sectors. Currently serving as an Associate Implementations Analyst and Termination Support Specialist at Macro Helix LLC since November 2017, Samantha manages processing of terminations and maintains process documentation while enhancing operational efficiency. Previous experience includes working as a Macro Helix Retail Support Analyst at McKesson, where responsibilities involved managing pharmacy registrations and providing assistance to covered entities. Samantha also held roles such as Social Media Shift Lead at Blueprint Consulting Services, Mentor Lead at Microsoft, and Support Desk Representative at AutoNation, showcasing strong leadership and customer service skills. Samantha holds a Master’s degree in Social Work from The University of Texas at Arlington, as well as Bachelor's and Associate's degrees in Criminal Justice Administration from the University of Phoenix.