Madison Young

Madison Young is a seasoned professional in customer experience and journey optimization, currently serving as Senior Manager of Journey Optimization at Macy's since March 2024. Prior to this role, Madison spent over six years at Evolve, holding various positions including Senior Manager and Manager of Customer Insights, as well as leading the Reviews Team. Madison began a career at Apple as a Genius Administrator from April 2015 to June 2017. Educational background includes attendance at the University of Cincinnati and Walnut Hills High School.