U'I L.

Alyssa L. is an experienced Customer Success professional with a strong background in customer service and communications. Currently serving as the Customer Success Team Lead at Madwire® since July 2018, Alyssa excels in delivering exceptional support and fostering client satisfaction. Previously, at TrendKite, Alyssa was part of the inaugural team of Customer Support Representatives, where skills in boolean search and strategic PR consulting were applied to enhance client interactions and product value. With prior experience in customer service roles at BookEnds and as a Social Media Coordinator at The Honolulu Museum of Art, Alyssa has demonstrated a capacity for effective communication, relationship-building, and engagement across various platforms. Alyssa holds a Bachelor's degree in Communication, Journalism, and Related Programs from the University of Hawaii at Manoa.