Fred Chua

Fred Chua, a Philippine-certified electronics and communications engineer, is the Chief Executive Officer and a Director and co-founder of Magellan Solutions Outsourcing, Inc.

Fred was a supervisor at eTelecare International, a company employing nearly 5,000 agents among three contact centers in the United States and the Philippines and one of the pioneers of the offshore BPO solutions industry in the Philippines. At eTelecare, Fred was responsible for managing several teams and serviced accounts for some of eTelecare’s most prominent clients, including American Express Co., Comm South Companies, Inc., Dell Inc. and HealthAllies.com.

Previously, Fred was head of quality control, testing and design at Electone Electronics Mfg. Corp., a leading Philippine manufacturer of high-fidelity stereo speakers since 1975. Fred initiated Electone’s transition to ISO 9001 and negotiated production-outsourcing contracts with Panasonic, Sharp and Sony. He also supervised Electone’s corporate restructuring, improving yields and quality and developing and implementing an improved marketing strategy, resulting in an approximately 40.0% increase in sales and parallel increase in market share. Most recently, He was also the leading sales manager for the industrial/manufacturing sector at Total Information Management Corp. (TIM), one of the largest and leading information technology companies in the Philippines. Fred was instrumental in the development of this new market sector for TIM which expanded the company’s sales outlook.

A native of the Philippines, Fred is fluent in English and Pilipino (Tagalog) and is knowledgeable in Mandarin Chinese and the Hokkien Chinese dialect.