T.J. Liles has diversified work experience spanning over several years. T.J. started their career as a Customer Service Agent at Delta Air Lines and gradually moved up the ladder, holding various roles such as Operations Supervisor, Assistant Director of Customer Services, and Operations Supervisor in both Airport Customer Service and In-Flight Service departments. T.J. also worked as a Specialist in Process Improvement, where they identified inefficiencies and proposed cost-saving opportunities. At Delta Air Lines, T.J. Liles managed a global portfolio of food, beverage, and point-of-sale products, implementing revenue-generating programs and conducting market research. Additionally, they served as an Independent Contractor for Rollins, Inc., creating search engine optimized content related to pest control. T.J. Liles also briefly worked as the Director of Marketing and Franchise Support for Pigtails & Crewcuts, leading marketing activities and collaborating with franchise owners to develop growth strategies. T.J. established The Three Group, where they partnered with small businesses to provide marketing plans, brand development, and customer engagement guidance. Currently, T.J. Liles is the Vice President of Marketing at Maid Brigade, overseeing marketing operations and business development. T.J. has held several leadership positions at Maid Brigade, including Director of Marketing and Business Development and Principal Strategist of Paid Media at MB Digital Services. Outside of their marketing career, T.J. Liles is a CrossFit Coach at CrossFit Dwala, where they lead group fitness classes and effectively communicates the CrossFit methodology.
T.J. Liles has a Bachelor's Degree in Business Economics from Wofford College, which they obtained from 1993 to 1997. T.J. also completed High School at Woodward Academy from 1981 to 1993, where they studied College Preparatory. T.J. Liles holds a Marketing Studies degree from the University of Liverpool, which they earned from 2010 to 2015. In addition, they have obtained certifications such as AdWords Certified from Google in August 2016, and CrossFit Level 2 Trainer from CrossFit Education in April 2023. T.J. is also a Certified CrossFit Trainer (CCFT) from CrossFit, Inc., achieved in November 2018. They have recently completed the AI Course for Communicators and Marketers from Ragan Communications and PR Daily, though the obtained month and year are not provided.
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