Emilia Cervantes

Client Success Manager at Mail Shark

Emilia Cervantes currently serves as a Client Success Manager at Mail Shark since May 2024. Prior to this role, Emilia held multiple positions at Reading Public Library from October 2018 to May 2024, including Teen Department Manager, where responsibilities encompassed developing engaging programs and creating impactful visual displays for the community, and Youth Program Coordinator, focusing on circulation duties and lesson plan creation. Earlier experience includes working as a Child Care Specialist at YMCA of Berks County from August 2017 to September 2019, providing exceptional customer service and developing childcare curriculum, and as a Hostess at Max’s Eatery for a brief period in 2018, where training of new bussers was part of the role. Emilia is currently pursuing an Associate of Arts degree in Creative Writing at Reading Area Community College, anticipated in May 2026.

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