Jeff Derby is an accomplished professional with extensive experience in account management and customer support within the tech industry. Currently serving as Director of Support for Enterprise Deliverability Services at Mailgun by Sinch, Jeff leads a team of Enterprise Technical Account Managers, overseeing complex client relationships and enhancing customer lifecycle management processes. Jeff's career includes significant roles at Validity Inc. and 250ok, where Jeff drove substantial revenue growth and client retention. With a strong background in strategic marketing and client engagement, Jeff has consistently delivered exceptional results throughout various leadership positions, including stints at Return Path and Experian. Jeff holds a degree from the University of Colorado Boulder.
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