SC

Stacey Coker

Service Delivery Officer at MainOne

Stacey Coker is an experienced Service Delivery Officer at MainOne since November 2014, where responsibilities include managing customer inquiries through various communication channels and maintaining accurate customer records using CRM tools like Salesforce. Prior to this role, Stacey worked as an Administrative Assistant, overseeing service assistants and handling procurement processes while providing comprehensive administrative support. Previous experience includes a customer service role at Finatrade from September 2011 to November 2014 and a secretarial position at the University of Ghana Medical School from October 2009 to July 2010. Stacey holds a Bachelor's degree in Human Resources Management from Kwame Nkrumah University of Science and Technology (2012-2015) and a Higher National Diploma in Secretaryship and Management Studies from Accra Polytechnic (2006-2009).

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