Jake Morgan

Jake Morgan currently serves as an Enterprise Customer Success Manager at MaintainX, beginning in September 2024. Prior to this role, Jake worked at Info-Tech Research Group from April 2019 to September 2024, where responsibilities included leading a team of Customer Success Managers and earning a Non-Commercial President's Club Nomination for FY23. Jake supported 173 enterprise clients, conducted quarterly business reviews, utilized Gainsight for customer analytics, and identified risks and opportunities within the customer base. Earlier roles included Client Success Specialist, Associate Commercial Director - Sales Account Manager, and Commercial Partner - Sales Development Representative. Jake holds a Bachelor of Arts degree from Western University and attended BrainStation for further education.