Debbie Rivard, CLMS has extensive work experience in various roles related to business analysis, consulting, and customer support. Debbie currently holds the position of Senior Lead Business Analyst at Majesco since 2023. Prior to this, they worked as a Senior Business Consultant at FINEOS from 2021 to 2023, where they were responsible for creating and maintaining solutions for leave management and building positive relationships with clients.
From 2019 to 2021, Debbie worked as a Sr. Business Analyst at Pacific Resources. Before that, they served as a Sr. Business Systems Analyst at AbsenceSoft from 2014 to 2019, where they played a vital role in maintaining expertise on their product components and acted as a liaison between business and technical teams. Debbie also worked as a Production Support Manager at AbsenceSoft from 2014 to 2018, where they developed relationships with clients and provided support.
Earlier in their career, Debbie worked at Reed Group as a Quality Assurance Specialist from 2011 to 2014, where they audited work and phone calls for compliance. Debbie also worked as a Customer Service/Leave Specialist at Reed Group from 2010 to 2011.
Debbie started their career at ACS, Inc as a Refund Specialist in 2009 and then moved to GE Capital as a Corporate Administrative Specialist from 1997 to 2009. In this role, they handled administrative responsibilities and managed reports for senior management.
Overall, Debbie Rivard, CLMS has a diverse background in various roles, showcasing their expertise in business analysis, consulting, customer support, and administrative responsibilities.
Debbie Rivard, CLMS has a Bachelor's degree in Information Technology from Colorado State University Global, which they obtained from 2020 to 2023. Prior to that, they earned their High School Diploma from Webster High School in 1994. In addition to their formal education, they have obtained certifications in Learning Microsoft Project from LinkedIn and CLMS from the Disability Management Employer Coalition (DMEC).
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