Rohan Bhatia

Rohan Bhatia has extensive work experience in various roles. Rohan began their career as a Project Program Coordinator at The Gold Class, where they collaborated with managers on risk assessments and analyzed business processes to increase productivity and efficiency. Rohan also created dashboards for customized reports, resulting in time savings and improved results.

After that, Rohan worked as a Community Consultant at Lawrence Kinlin School of Business, providing clients with digital marketing and strategic advice. Rohan successfully created an SEO optimized website, leading to a 25% increase in user interface in six months.

Rohan then joined IKEA as a Customer Relations Specialist, where they managed a team and focused on improving the customer shopping experience. Rohan maintained relationships with over 100 customers daily and oversaw inventory levels to ensure effective shopping tools.

At ApplyBoard, Rohan worked in roles such as CX Journey Specialist and Partner Client Manager. As a CX Journey Specialist, they optimized software performance, evaluated measurement criteria, and drove improvements in customer satisfaction, operating efficiency, and service quality. In the role of Partner Client Manager, they worked cross-functionally on process improvement, critical issue communications, and achieving business objectives.

Currently, Rohan is employed at Fable as a Platform Ops, Support & CX Engagement professional. Rohan has previous experience in Platform Ops and Support within the same company.

Rohan Bhatia's education history is as follows:

From 2020 to 2021, Rohan attended George Brown College, where they pursued an Ontario College Graduate Certificate in Strategic Relationship Marketing.

In 2020, they also attended Fanshawe College for a brief period and obtained an Ontario College Graduate Certificate in Marketing/Marketing Management, General.

Prior to their college education, Rohan completed their Bachelor's degree in Business Administration and Management, General from the University of Northampton. Rohan attended the university from 2015 to 2018.

Before their bachelor's degree, Rohan obtained a High School Diploma from Kasiga School Dehradun from 2013 to 2015. Rohan'sfield of study during high school was Business/Commerce, General.

In addition to their formal education, Rohan obtained a certification in Product Analytics from Pendo.io in April 2023.