James Critcher is an experienced Sales Operations Analyst currently working at Hone, where responsibilities include building and maintaining Salesforce dashboards, managing integrations with various tools, and conducting training sessions on Salesforce best practices. Previous roles at REVGEN involved implementing semi-automated dashboards, overseeing lead vetting processes for multiple clients, and designing training for new hires. Earlier experience includes a position at IXL Learning as an Associate Teacher Membership Specialist, where client satisfaction and response rates were consistently high. James holds a Bachelor's degree in Biology from the University of North Carolina at Chapel Hill, complemented by a minor in Neuroscience.
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