Romika P.

Romika P. is an accomplished professional with extensive experience in customer care and human resources. Currently serving as Senior Manager of Customer Care at Manheim since December 2017, Romika oversees the California Client Responsiveness Center Hub Team, focusing on productivity, process improvements, and performance metrics. Prior roles at Manheim include HR Administrator and Marketing Coordinator II, where important contributions included implementing employee strategies and managing promotional campaigns. Previous experience at ACM Technologies, Inc. and Fresh & Easy further solidified Romika's expertise in human resources. Romika holds a Master of Business Administration in Organizational Leadership from Ashford University and a Bachelor of Science in Business Management & Human Resources from California State Polytechnic University-Pomona.