Filipe Cândido

Filipe Cândido has extensive experience in customer care, project management, and engineering. Starting in 2020, they have been a Customer Care Team Leader at Manusis 4.0, where they are responsible for the customer experience with the company's software management system, both on the web and mobile. Filipe leads a customer care team, provides individual assistance to B2B clients, and manages incident and system-related problem corrections using Scrum and Kanban methodology. In 2018, they were a Mestrado em Engenharia de Automação e Sistemas student at the Universidade Tecnológica Federal do Paraná, where they researched signal processing for non-destructive testing. In 2017, they were an Intern of Telecommunications Engineering at Meso Telecom & Systems. In 2014, they were a Research Intern at the NCBES - National Centre for Biomedical Engineering Science - NUI Galway. In 2013, they were an Administrative Assistant at Empresa Jr Softtel - Consultoria e Projetos em Telecomunicações.

Filipe Cândido began their education in 2011 when they attended Universidade Federal de São João Del-Rei and earned a degree in Engenharia de Telecomunicações with a focus on Signal Processing. In 2013, they became a Visiting Student at the University of Galway, where they studied Electrical and Electronics Engineering. In 2018, they returned to the Federal University of Technology - Parana to pursue a Mestrado em Engenharia de Automação e Sistemas with a focus on Processamento de Sinais, which they are currently completing.