Paulo Henrique Thomaz has a diverse work experience in various companies. Paulo Henrique started their career at BT in 2013 as a Financial Support role, where they were responsible for creating, analyzing, and updating reports for the Unilever account. Paulo Henrique worked closely with managers in Latin America and the UK to assist in strategic decision-making.
In 2014, Paulo joined Bureau Veritas Brasil as a Process Analyst. Paulo Henrique participated in local and global meetings and workshops to align department activities and improve processes. Paulo Henrique provided support for key systems and worked on projects as a pilot user for testing new ERPs. Paulo also played a role in the implementation of technical and logical projects to enhance production systems and internal tools. Paulo Henrique provided user support and documentation based on Oracle Siebel and Java, utilizing Unicenter Service Desk for ticket tracking and SLA management.
Paulo's most recent role was at Maplink, where they held multiple positions. Paulo Henrique started in 2019 as a Support & Deployment Analyst, assisting with customer support and deployment activities. In 2021, they transitioned to the role of Pre-Sales Analyst, where they contributed to pre-sales activities and customer engagement. Currently, Paulo is working as a Product Analyst, responsible for analyzing and improving Maplink's products.
Throughout their career, Paulo has demonstrated their ability to adapt to different roles and industries, utilizing their analytical skills and commitment to delivering high-quality results.
Paulo Henrique Thomaz began their education journey in 2012 when they enrolled at Universidade Paulista. Paulo Henrique pursued a Superior Técnico em Análise e Desenvolvimento de Sistemas, specializing in Tecnologia da Informação. Paulo completed their studies at Universidade Paulista in 2014.
In terms of additional certifications, Paulo obtained the Google Maps Tech Credential and the Google Maps Platform Fundamentals certification from Google in December 2019. In February 2021, they acquired the Clientologia - Vendas, atendimento & Excelência Disney certification through Udemy. Most recently, in June 2021, Paulo attained the Meet Google Cloud Sales Credential from Google.
Furthermore, in 2023, Paulo Henrique Thomaz pursued an educational opportunity at Cursos PM3, focusing on Gestão de Produtos. Specifics regarding the duration of this program are unavailable.
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