Kafilat A.

Kafilat A. has a diverse range of work experience. Kafilat started their career in 2014 as a Clinical Social Work Intern at the Federal Neuro Psychiatric Hospital in Lagos. In 2016, they served as the Vice President of Talent Management at AIESEC In Ilorin and also gained experience as a Human Resources Summer Intern at Ecobank Transnational Incorporated, where they assisted with training sessions, monitored training expenditures, and helped with salaries payment and key HR issues.

In 2018, Kafilat worked as an Administrative Assistant at the Nigerian Export Promotion Council, where they managed and distributed information within the product development department. Kafilat then joined Access Bank Plc in 2019 for a Graduate Internship, focusing on customer experience. Kafilat maintained a positive and professional attitude towards customers, responded to inquiries, and resolved complaints.

From 2021 to 2022, Kafilat worked as a Product Owner at Egmarkets (EGM Group), managing the development of product backlogs and coordinating the team's response to customer needs in the trading platform.

Kafilat also served as a Project Support Manager at Mara, working on project documentation, software installation, and hardware inventory tracking in Kenya and Nigeria. Currently, they hold the role of Project Lead at Mara, ensuring seamless IT service delivery, supervising MDM build and deployment, monitoring IT tasks, and managing Apple devices using MDM.

Overall, Kafilat has developed a strong skill set in project management, IT support, customer experience, and HR, with experience in diverse industries such as healthcare, banking, export promotion, and technology.

Kafilat A.'s education history begins with their enrollment at the University of Ilorin in 2013, where they pursued a Bachelor of Science (Bsc) degree in Social Work. Kafilat completed their undergraduate studies in 2017.

In 2019, Kafilat A. continued their education at the University of Lagos, undertaking a Masters in Public and International Affairs (MPIA) program. Kafilat completed their postgraduate studies in this field in 2022.

Additionally, Kafilat A. obtained a Product Management Certificate from ProductDive in 2022, enhancing their skills and knowledge in the field of Product Management.

In terms of additional certifications, Kafilat A. obtained various qualifications. These include a certificate of verification for their international academic qualifications from the World Education Services in January 2023. In May 2022, they acquired a Data Science certificate from DataCamp. Kafilat also obtained several certifications related to project management, including a Project Management Professional (PMP) certification from LinkedIn in June 2020, as well as certifications in Introduction to Project Management and Modern Project Management (Working with Clients and Project Teams) from Alison - Free Online Learning in April and February of 2020, respectively.

Furthermore, Kafilat A. received a Certificate of Participation in a human rights council representing Turkey from Lagos Model United Nations in July 2016. Kafilat also holds a certification in Personal Development from YALI Africa, achieved in July 2016, and a Leadership Development certification from AIESEC obtained in January 2015.