Gary Rowntree

Director, Customer Success at Marigold

Gary Rowntree's work experience is as follows:

- From 2020 to present, they worked at Marigold, starting as a Senior Customer Success Manager before being promoted to Principal Customer Success Manager and then to Customer Success Director. In these roles, they led the EMEA customer team, developed account plans, mitigated risks, and provided strategic direction. Gary also managed C-suite client meetings, commercial negotiations, and multi-year renewals.

- In 2019, they worked at Ogilvy Health UK as an Account Director. Their responsibilities included driving marketing and new business activity, generating leads, building proposals, pitching, closing deals, and supporting new client projects.

- From 2018 to 2019, they worked at Sponge as a Senior Project Manager. Here, they led operational governance on global enterprise accounts, prioritized client experience, managed resources and commercials, and handled client communications.

- From 2011 to 2018, they worked at Ignition (Company Publishing Ltd.) in two roles. Gary started as an Account Manager, leading activity for the UK/Ireland region and growing partnerships with clients. Gary later became a Client Engagement Manager, attracting new global clients and strategically blending learning channels.

- In 2009, they worked at Siteimprove as an Account Manager.

- In 2008, they held two roles: an Account Manager at LDD Group and a Tele-marketing Consultant at Explorer UK Ltd.

Gary Rowntree attended TBSHS from 1997 to 2004. Gary then pursued a degree in History from Sheffield Hallam University, achieving a 2.1 classification from 2004 to 2007.

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