Xianwen X.

Mystery Shopper at Market Force Information

Xianwen (Wen) X. is an experienced higher education professional currently serving as an Assistant Director and Residence Director at Pace University since July 2018. Responsibilities include mentoring Resident Assistants, managing a building of approximately 550 freshmen residents, and collaborating with campus partners. Xianwen also works as a mystery shopper for Reality Based Group and Market Force Information, where detailed evaluations of customer service and product quality are conducted. Prior experiences include various internships at Clemson University, involving event organization, academic support, and integrity case processing, as well as roles at Stevens Institute of Technology and the University of Georgia. Xianwen holds a Master's Degree in Counselor Education with a focus on Higher Education/Student Affairs from Clemson University and a Bachelor's Degree in Psychology and Sociology from The University of Georgia.

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