Frances Mathis

Frances Mathis has extensive experience in customer service and operations management, currently serving as a Customer Service Specialist at Marketing Alliance Group since August 2016. Prior to this role, Frances worked at Keurig, Inc. from October 2011 to July 2016 as an Operations Coordinator in Logistics, where responsibilities included managing relationships with third-party logistics providers and monitoring service levels. Frances also holds positions as a Data Management Analyst at National Print Group and various roles at GSI Commerce, ranging from Senior TACC/Workforce Specialist to Customer Support Lead/Trainer. Frances earned an Associate of Applied Sciences degree in Human Services Specialist from Chattanooga State Technical Community College between 1998 and 2001.