Maddie Romero

Maddie Romero is an accomplished professional in the hospitality industry, currently serving as a Group Strategy Manager at Marriott International since April 2024. Prior to this role, Maddie held various positions at JW Marriott Grosvenor House London, including Group Sales Manager and Group Sales Executive, and began their career at Marriott International as a Sales Coordinator and Rooms Operations Voyager. Notable achievements include piloting a successful upsell program generating over $125,000 in revenue, implementing an effective employee training process, and managing a team of 20 associates with an impressive Associate Engagement Score increase. Maddie's earlier experience includes serving as a Student Ambassador at Washington State University's Office of Admissions and completing an internship at San Diego Zoo Global, highlighting a strong foundation in customer service and organizational operations. Maddie holds a Bachelor of Arts in Hospitality Business Management from Washington State University and has also studied International Business and Hospitality in Switzerland.