Helen Roberts

Helen Roberts is an experienced professional in business process improvement and analysis, currently serving as a Business Process Improvement Lead at Marsh since March 2022. With a background in intelligent automation and business improvement consulting at Quanton, and prior roles as a Business Improvement Consultant and Senior Business Analyst at Unitec Institute of Technology, Helen possesses a strong foundation in performance and process management. Experience includes leading teams at Sovereign and Ports of Auckland to enhance operational systems, engaging in legislative changes with the Ministry of Business, Innovation and Employment, and a history of improving bespoke software solutions at Port of Felixstowe. Educational qualifications include a BCS Diploma in Business Analysis and a degree in Electronic Imaging and Media Communications from the University of Bradford.