Michel Finschi

Michel Finschi serves as the Global Head of Claims Operations - Managing Director at Marsh since January 2022, where responsibilities include leading global, regional, and country claims operations while promoting innovative transformations to enhance value for Marsh clients. Prior to this role, Michel was the Global Claims Transformation Director at QBE Insurance from March 2016 to December 2021, successfully leading a USD 100+ million Global Claims Transformation Program that significantly improved customer service and operational efficiency. Michel's extensive experience at XL Insurance spanned from May 2002 to April 2015, where roles included Chief Operating Officer Claims, Senior Vice President - Program Director Operational Transformation, and Vice President, focusing on strategic initiatives in operational transformation and claims processing. Michel holds a B.Sc. in Economics and Business Administration with a specialization in Banking & Finance from the School of Economics and Business Administration in Bern.