Helena Pieniek

Helena Pieniek (Tomczuk) serves as Claims Operations Manager at Marsh McLennan since February 2020, overseeing a team of 45 colleagues and implementing process improvements and automations. With a diverse background in claims management, team leadership, and customer support across various companies including Worldline, Siemens, and Medtronic, Helena has demonstrated expertise in workload management, process optimization, and business reporting tools. Helena holds a Bachelor's and Master's degree in Teaching English as a Second or Foreign Language and English Language and Literature from The John Paul II Catholic University of Lublin, supplemented by additional education in project management and language training.