Jessie Staples

Jessie Staples has a diverse work experience in the healthcare industry. Starting in 2009, they worked as a Claims Representative at Anthem for three years. In 2012, they joined Martin's Point Health Care as a Member Services Representative and later transitioned to the role of Claims Examiner. Over the years, they progressed within the company, taking on roles such as Systems Specialist, Senior Systems Specialist, and Interim IT Service Operations Team Lead. Eventually, they became the Supervisor and then Manager of IT Service Operations at Martin's Point Health Care, where they currently work.

Jessie Staples holds a Bachelor's Degree in Computer Information Technology from Southern New Hampshire University. In addition to their degree, Jessie has obtained several certifications, including the ITIL Foundation Certificate in IT Service Management V4 from PeopleCert in March 2023. They also possess a variety of interpersonal and leadership skills certifications from LinkedIn, such as "Develop Interpersonal Skills for Inclusive Workplaces," "How to Be Caring While Holding Teams Accountable," and "How Leaders Can Connect Empathy and Results." These certifications were obtained between 2021 and 2023, with the most recent one earned in May 2023. Furthermore, Jessie acquired an ITIL Foundation Certificate in IT Service Management V3 from PEOPLECERT in March 2016.